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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonathan

June 20, 2025

5  out of  5
rating by Jonathan
"Let me start off by saying thank you to Doug Moore for saving me a lot money by switching over to State Farm! He went above and beyond to assist me in getting exactly what I needed plus some extra coverage that wasn’t offered with the other insurance company I was with. He was very knowledgeable and handled everything in a timely manner. It’s great to be on a team that cares about their customers! Looking forward to this new friendship with everyone at the Chris Looney - State Farm Agency!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience, Jonathan! We’re so glad to hear that Doug was able to help you save money and find the coverage that fits your needs perfectly. It’s our goal to provide exceptional service, and it’s wonderful to know that Doug’s knowledge and dedication made a difference for you. We truly value your trust in us and are excited to welcome you to the Chris Looney - State Farm Agency family. Here’s to a great partnership and many years of friendship ahead! If you ever need anything or have any questions, please feel free to reach out. - Chris Looney State Farm Insurance Agent"
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Carol C

June 17, 2025

5  out of  5
rating by Carol C
"Christine was so helpful and patient today as I had to transfer my coverage from another state over to GA. She made sure I had the correct coverage required for auto and has the home and umbrella policies ready to go when I close on my house."
We responded:
"Thank you for taking the time to share your experience, Carol! We’re delighted to hear that Christine provided you with the helpful and patient support you needed during your coverage transfer to Georgia. Ensuring you have the right auto coverage and getting your home and umbrella policies ready for your closing is our priority, and it’s wonderful to know she met your expectations. If you have any more questions or need further assistance, feel free to reach out. We’re here to help! -Chris Looney State Farm Insurance Agent"
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Nicole Stansell

June 10, 2025

5  out of  5
rating by Nicole Stansell
"Christine was wonderful and patient! Got the best rates!"
We responded:
"We’re honored by your positive feedback and 5-star review, Nicole! We're so glad to hear that Christine provided you with excellent service and was able to help you find the best rates. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chris Looney State Farm Insurance Agent"
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Scot Pennicott

June 10, 2025

5  out of  5
rating by Scot Pennicott
"Ashton did an excellent job. He was proficient, knowledgeable and sold me exactly what I was looking for at a reasonable price."
We responded:
"Thank you for taking the time to share your experience and providing a 5-star review, Scot! We're so glad to hear that Ashton was able to assist you effectively and provide exactly what you were looking for. Your satisfaction is our priority, and we appreciate your recognition of his proficiency and knowledge. We look forward to serving you again in the future! -Chris Looney State Farm Insurance Agent"
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Anne

June 10, 2025

5  out of  5
rating by Anne
"In purchasing insurance one needs someone who is knowledgeable about the industry. I have found Ashton Gardner to be such a person. He was very patient and understanding with me because I was frustrated in my search. I hope he continues to serve his clientelle with the efficiency and diligence that I received. Good work Ashton, and Thank you."
We responded:
"Thank you so much for your kind words and thoughtful review, Anne! We're thrilled to hear about your positive experience with Ashton Gardner. His dedication to providing knowledgeable and patient service truly makes a difference, especially during the often overwhelming process of purchasing insurance. We appreciate your feedback and will certainly pass along your compliments to Ashton. Your satisfaction is our top priority, and we look forward to continuing to serve you and all our clients with the same level of efficiency and diligence you experienced. Thank you again for your support! -Chris Looney State Farm Insurance Agent"
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yvonne dillon

June 6, 2025

5  out of  5
rating by yvonne dillon
"Melvin Owens was fantastic he gave me a good rate something that I can work with and also reassured me that he was here with me for anything that I needed or any questions I may have I recommend him to anybody give him a call at State farm insurance Roswell Georgia the agency is Chris Looney State farm insurance company"
We responded:
"We’re thankful for your feedback and 5-star review, Yvonne! It’s our pleasure to assist you with your insurance needs. Melvin's dedication to providing excellent customer service truly sets him apart. Your recommendation means a lot to us, and we’re glad to have you as part of the State Farm family. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thanks again for choosing Chris Looney State Farm Insurance in Roswell, Georgia! -Chris Looney State Farm Insurance Agent"
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Sondra Rowan

June 4, 2025

5  out of  5
rating by Sondra Rowan
"I have been with State Farm for many years. Melvin helped me with a new life insurance policy. He took the time to ask me questions and ensure I was getting what I needed. Thank you!"
We responded:
"Thank you so much for your kind words, Sondra! We're delighted to hear that Melvin was able to assist you with your new life insurance policy and that he took the time to understand your needs. Your long-standing trust in State Farm and our office means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! -Chris Looney State Farm Insurance Agent"
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Brina Baskins

June 3, 2025

5  out of  5
rating by Brina Baskins
"Awesome guy! Totally recommend him for all your insurance needs!!"
We responded:
"We appreciate your review, Brina! We are glad to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chris Looney State Farm Insurance Agent"
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Rita Lester

May 31, 2025

5  out of  5
rating by Rita Lester
"Kudos to Christine P. at the State Farm office in Roswell, GA. She was very thorough and pleasant. She walked me through all the points in my homeowners policy and skillfully answered all my questions. Good rates when combining homeowner and auto. Thank you Christine 😊"
We responded:
"Thank you for your wonderful 5-star review, Rita! We’re delighted to hear that Christine provided you with thorough and pleasant service. It's great to know that she took the time to walk you through your homeowners policy and address all your questions effectively. We are also glad you found value in combining your homeowner and auto insurance for better rates! We appreciate your kind words and will be sure to pass along your gratitude to Christine. If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. Thank you for choosing us! -Chris Looney State Farm Insurance Agent"
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Ally Sachs

May 30, 2025

5  out of  5
rating by Ally Sachs
"Melvin & Ashton have been extremely helpful and a pleasure to chat with regarding auto insurance and life changes. They truly go out of their way to ensure that my sister and I are safe and taken care of. Things can get expensive these days, and those two will assist in any way that they can to try to and make your auto insurance more affordable."
We responded:
"Thank you so much for taking the time to share your positive experience with Melvin and Ashton and providing a 5-star review! We're thrilled to hear that they have provided you and your sister with exceptional service and support regarding your auto insurance needs. It's wonderful to know that their efforts to ensure your safety and affordability have made a difference for you during these challenging times. We take pride in our team’s dedication to going the extra mile for our clients, and your feedback is a testament to their hard work. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help! -Chris Looney State Farm Insurance Agent"
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Nydrekia Davis

May 29, 2025

5  out of  5
rating by Nydrekia Davis
"Melvin helped me out a lot he took his time and didn’t make me feel like a bother, thank you Melvin!!"
We responded:
"Thank you for sharing your experience and providing a 5-star review, Nydrekia! We're thrilled to hear that Melvin was able to assist you and make your experience a positive one. We appreciate your feedback and will be sure to pass on your thanks to him. If you need any further assistance, don't hesitate to reach out! -Chris Looney State Farm Insurance Agent"
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Conchetta DeLeon

May 22, 2025

5  out of  5
rating by Conchetta DeLeon
"I had the pleasure of working with Christine, super easy, fast and efficient. I needed insurance and she put together what I needed and didn't try to sell more."
We responded:
"Thank you for taking the time to share your experience and giving us a 5-star review, Conchetta! We're delighted to hear that Christine provided you with fast and efficient service while meeting your insurance needs. Our goal is to offer personalized solutions without any pressure, and it's wonderful to know that you felt supported throughout the process. If you need anything else in the future, don’t hesitate to reach out. We appreciate your trust in us! -Chris Looney State Farm Insurance Agent"
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Olboypari

May 20, 2025

5  out of  5
rating by Olboypari
"My guy Melvin got me right with the insurance policy it was super quick and easy I appreciate him to the fullest. I don’t know where I would be without him he’s the best."
We responded:
"Thank you for the 5-star review! We're thrilled to hear that Melvin provided you with such a quick and easy experience in securing your insurance policy. It's always great to know that our team is making a positive impact. If you ever need anything else, don’t hesitate to reach out. We appreciate your trust in us! -Chris Looney State Farm Insurance Agent"
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simha narsi542

May 20, 2025

5  out of  5
rating by simha narsi542
"Melvin owned Really appreciated . Good communication and clear all doubts and thank for helping 🙂."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Melvin was able to provide you with clear communication and address all your questions. We strive to ensure our customers feel supported and informed. If you need further assistance in the future, please don't hesitate to reach out. We appreciate your support! -Chris Looney State Farm Insurance Agent"
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Noah Fassl

May 20, 2025

5  out of  5
rating by Noah Fassl
"Made signing up very easy and has a nice personality!"
We responded:
"Thank you for the 5-star review, Noah! We're delighted to hear that Ashton made your sign-up experience smooth and enjoyable. His friendly personality is truly an asset to our team. If you have any further questions or need assistance, feel free to reach out. Welcome aboard! -Chris Looney State Farm Insurance Agent"
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Bridget Hayes

May 16, 2025

5  out of  5
rating by Bridget Hayes
"I recently moved to Georgia from New York and was burying my head in the sand in regards to all of the important logistics. At the suggestion of a friend, I reached out to Ashton at State Farm and he immediately made all of the anxiety go away. Not only did he find me great rates on my auto and home insurance; he was a wealth of knowledge and reassurance. If you want someone who treats you like a human being and still gets you a great deal, give Ashton a call!"
We responded:
"Thank you so much for sharing your experience and giving us a 5 star review, Bridget! We're delighted to hear that Ashton was able to make your move to Georgia smoother and less stressful. It's great to know he provided you with excellent rates on your auto and home insurance while offering the knowledge and reassurance you needed. Your kind words about his customer service truly reflect our commitment to treating our clients with care. We appreciate your recommendation and are here to help you with anything else you may need. Welcome to Georgia, and thank you for choosing State Farm! -Chris Looney State Farm Insurance Agent"
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lee satterfield

May 16, 2025

5  out of  5
rating by lee satterfield
"Got switched to State Farm. Melvin was great to work with. I highly recommend speaking to him."
We responded:
"Thank you so much for your kind words! We're glad to hear that Melvin made your transition to State Farm a positive experience. Your recommendation means a lot to us! If you need any further assistance or have questions in the future, don’t hesitate to reach out. -Chris Looney State Farm Insurance Agent"
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Bryan Wilson

May 14, 2025

5  out of  5
rating by Bryan Wilson
"Melvin made the entire process incredibly smooth and stress-free! He took the time to explain everything clearly and helped me find an insurance policy that fits perfectly with my needs and budget. I couldn’t be more grateful for his help—highly recommend reaching out to him if you're looking for great rates and outstanding service!"
We responded:
"Thank you for taking the time to share your thoughts and providing a 5-star review, Bryan! We’re glad to know you’re satisfied with the service at Chris Looney State Farm and that Melvin was able to provide you everything you were looking for- and more! If you ever have any questions or need assistance, we’re here to help! -Chris Looney State Farm Agent"
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John Carter Camp

May 9, 2025

5  out of  5
rating by John Carter Camp
"Melvin helped me save a ton of money on a new car insurance plan and was super helpful through the whole process. 10/10 service."
We responded:
"Thank you so much for your 5-star review and kind words! We're delighted to hear that Melvin was able to help you save on your car insurance and provide you with such great service. Your satisfaction is our priority, and we appreciate your recommendation. If you need any further assistance, feel free to reach out anytime. Enjoy your savings! -Chris Looney State Farm Insurance Agent"
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Emily Ruggiero

April 29, 2025

5  out of  5
rating by Emily Ruggiero
"Chris Looney is an outstanding agent! Chris insured everything from my home to my auto plus music equipment and gear. Super responsive and attentive. Cares about clients and very resourceful. I had a house flooding issue at one point as well and Chris helped me through that too. Full service agent. Outstanding!!!!!"
We responded:
"Thank you so much for taking the time to share your positive experience! We’re so glad to hear that we provided you with exceptional service for all your insurance needs, especially during challenging times like your flooding issue. Your kind words about our responsiveness and resourcefulness mean a lot to us. We appreciate your trust and support, and we’re here for you whenever you need assistance in the future. Thanks again for sharing your experience! -Chris Looney State Farm Insurance Agent"
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Superlative Adapt

April 25, 2025

5  out of  5
rating by Superlative Adapt
"Melvin Owen is absolutely phenomenal. Best Insurance agent/rep I've encounter in all my 15 years of driving. He is knowledgeable, professional and a true neighbor like presence!"
We responded:
"Thank you so much for your wonderful review! We’re so glad to hear that Melvin made such a positive impact on your insurance experience. His dedication to providing knowledgeable and professional service truly sets him apart. We appreciate your trust and are glad to have him as part of our team! If you ever need assistance in the future, please don’t hesitate to reach out! -Chris Looney State Farm Insurance Agent"
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Susan Evans

April 21, 2025

5  out of  5
rating by Susan Evans
"Melvin was AMAZING! I chatted with Melvin six months ago when I was shopping around for auto insurance quotes. He was honest and let me know that in six months he could probably do a better rate and that he would call me then. Sure enough, he did call me! And I am so glad he did! I was able to bundle my auto and home owners insurance saving me $1,000 on my 6 month auto, and $1000 on my 1 year home owners insurance! I am so grateful for Melvin, not just for the savings, but because he is a nice and honest guy. Thank you, Melvin!"
We responded:
"Thank you for taking the time to share your fantastic experience and providing a 5-star review! We’re so glad to hear that Melvin was able to assist you in finding the best rates for your auto and homeowners insurance. His commitment to honesty and follow-up truly sets him apart, and we’re thrilled that you saved a significant amount! Your gratitude for Melvin’s service means a lot to us, and we’re proud to have him on our team. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your savings, and thank you for being a valued customer! -Chris Looney State Farm Insurance Agent"
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lewis wallace

April 10, 2025

5  out of  5
rating by lewis wallace
"10/10 Mrs.Christine was so nice and helpful y’all should definitely give her a raise"
We responded:
"Thank you for the five-star review, Lewis! 🌟 I'm thrilled to hear you enjoyed working with Christine. 🤝 Christine is an invaluable team member, and I hope you continue to choose her and the rest of our team for your needs! Cheers! 🎉 – Chris Looney state Farm"
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Aron Hollis

April 8, 2025

5  out of  5
rating by Aron Hollis
"Melvin was very helpful and offered excellent customer service"
We responded:
"Thank you for your 5-star review, and I'm glad to hear Melvin was helpful and provided great customer service! My State Farm team and I are happy to be your good neighbor and always here to help! -Chris Looney State Farm Insurance Agent"
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Shantinee Norman

April 8, 2025

5  out of  5
rating by Shantinee Norman
"Melvin really help me out today I really appreciate it"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Melvin and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chris Looney State Farm Insurance Agent"