State Farm® Insurance Agent Chris Looney
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nikki Noble
August 15, 2025
5
out of
5
rating by Nikki Noble
"Juan customer service was amazing! Very helpful explaining each policy in detail. I have already referred several friends and family. THANK YOU JUAN!!"
We responded:
"Thank you for your wonderful feedback, Nikki! We're delighted to hear that Juan provided exceptional service and made everything clear for you. We truly appreciate your referrals and your support. We'll be sure to share your kind words with Juan! -Chris Looney State Farm Insurance Agent"
Bree Browning
August 11, 2025
5
out of
5
rating by Bree Browning
"I have been speaking with Ms. Taylor since 8/7/25. She has been beyond helpful, kind, and humble while working with me on multi policy quotes. Today I switched from good hands to good neighbors because the coverage is better and financial costs are better to meet my needs. Ms. Taylor represents your company with honesty and integrity. She speaks with a smile and concisely communicates. Please give this lady a raise she deserves it!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Chris Looney State Farm Insurance Agent"
Jennie Nesspor
August 9, 2025
5
out of
5
rating by Jennie Nesspor
"I recently changed insurance carriers to State Farm. Ashton Gardner has been my main point of contact and has been great in walking me through the process and answering any questions I had."
We responded:
"Thank you for sharing your experience and providing a 5-star review, Jennie! We're glad to hear that Ashton provided excellent support throughout your transition to State Farm. It's great to know he was able to guide you through the process and answer all your questions. We appreciate your trust and look forward to serving your insurance needs! -Chris Looney State Farm Insurance Agent"
Lisa Grayson
August 8, 2025
5
out of
5
rating by Lisa Grayson
"Melvin Lee Owens is an experienced professional insurance agent who is knowledgeable and helpful in getting the best polices for me and my family. I really appreciate him explaining information in detail and researching the best affordable prices."
We responded:
"Thank you so much for your kind words and providing a 5-star review, Lisa! We're thrilled to hear that Melvin provided you with knowledgeable and helpful service, and that he took the time to explain everything in detail while finding the best affordable policies for you and your family. We appreciate your trust and look forward to continuing to assist you with your insurance needs! -Chris Looney State Farm Insurance Agent"
GREGORY
August 4, 2025
5
out of
5
rating by GREGORY
"AHHH...Melvin made the auto insurance transition seamless. Thanks State Farm!"
We responded:
"Thank you for taking the time to share your thoughts and providing a 5-star review! We’re glad to know you’re satisfied with the service at our State Farm office and that Melvin made the transition seamless! If you ever have any questions or need assistance, we’re here to help. -Chris Looney State Farm Insurance Agent"
Brett Daniels
August 1, 2025
5
out of
5
rating by Brett Daniels
"Great service!"
We responded:
"We’re honored by your positive feedback, Brett, and we look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chris Looney State Farm Insurance Agent"
CHAZ.
July 24, 2025
5
out of
5
rating by CHAZ.
"Chris is there for all you're insurance needs. Very easy to contact him, and if he's busy he will get back to you as soon as he can. I had Allstate before Chris and the agent was more difficult to get in touch with than a two horned unicorn! Not the case with Chris!"
We responded:
"Thank you for sharing your experience and providing a 5-star review, Chaz! We always strive to be easy to reach and responsive to your insurance needs. It's our goal to provide exceptional service, and your kind words mean a lot to us. We're happy to have you with us and look forward to continuing to support you! My State Farm team and I are happy to assist you in any way possible! -Chris Looney State Farm Insurance Agent"
Adalberto franca
July 17, 2025
5
out of
5
rating by Adalberto franca
"Lucas Cassiano provided me with excellent service, answering all my questions very clearly."
We responded:
"Thank you for reviewing our office and providing a 5-star review, Adalberto! We’re thrilled to know you had a positive experience with us and that Lucas provided you great service while clearly answering all of your questions; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chris Looney State Farm Insurance Agent"
hector marcial
July 14, 2025
5
out of
5
rating by hector marcial
"Christine at State Farm was very helpful and very professional love doing business with her State Farm is very lucky to have a person like Christine on their team. Thank you for everything."
We responded:
"Thank you so much for your kind words, Hector! We're love to hear that Christine provided you with such helpful and professional service. We agree—Christine is a valuable part of our team, and we're grateful to have her representing our office. We appreciate your business and look forward to assisting you in the future! -Chris Looney State Farm Insurance Agent"
Anne
July 13, 2025
5
out of
5
rating by Anne
"Pursuant to my earlier review of this agency, I am now flabbergasted at the outcome of doing business with Chris Looney State Farm Agency. After writing such a glowing review of Ashton Gardner selling me auto insurance on June 9, 2025, thinking that paying an amount of $1,676.50 for 6 months' coverage was a win for me, receiving my insurance card and papers from State Farm, State Farm has cancelled my insurance as of July 11, 2025 and wants to refund me $1,136/71. After State Farm had cashed my check for $1,676.50 on June 9, 2025, I received an email on June 20, 2025 with an enclosed statement in the amount of $1,356. When I responded to the email enquiring what that amount was for, I received no response. I sent a late night text to Mr. Gardner on June 23, 2025 advising that I had received a statement in the mail for an amount of $3,032.63 for a six-month polcy and what was I to understand. He responded on June 24, 2025 asking what time would I get off work on that day, that he wanted to call me to "go over everything that evening." Mr. Gardner called me after 5:30 that evening and feigned ignorance as to the decision made shortly after June 9 receipt of my funds. He claimed that "a woman" told him that had obtained my SS # at the time of application that he would have known that State Farm could not insure me. He stated that he was so upset when he was told that. I asked what was I to do at that point? He stated that he has a friend at All State whom he would like to put me in touch with and asked for permission to give my number to that perosn. I said to Mr. Gardner, all that is good and well but what happens now if State Farm is to cancel my coverage. He assured me that I woud be given a full refund and at that time I was covered. Once Mr. Gardner huhg up on Tuesday, June 24, I never heard from him again. Quite shoddy! All this was taking place three days prior to me leaving for vacation. Upon return of my vacaton, I receivd a letter from State Farm of them cancelling my insurance on July 11, 2024. State Farm, having made the determination to cancel my insurance since June, held on to my funds until July so as to take $539.79. WHY? Who allows these insurance companies to cause such harm to consumers? Without consumers, there would be no need for insuance companies! I have been scammed by this agency and now refute my previous review of Ashton Gardner and Chris Looney Agency. . . this agency and its agents need to be investigated about the way they offer coverage to consumers and I do intend to escalate this matter to the Office of the Commissioner of Insurance and Safety Fire."
We responded:
"Hello Anne. Thank you for taking the time to share your experience. We sincerely regret the frustration and inconvenience you have encountered during this process. We want to clarify that underwriting decisions, including cancellations and policy adjustments, are made solely by the company’s underwriting department and are beyond the control of our agency. Our team strives to assist every customer to the best of our ability when underwriting actions result in adverse outcomes, and we are truly sorry if you felt unsupported. Insurance is a service that provides financial protection over a specified period, and coverage is rendered during that time. While your policy was ultimately cancelled by underwriting, coverage was in place for a certain number of days, which corresponds to the premium charged. This means that State Farm provided a paid service during that timeframe, and as such, the premiums are not refundable in full. We appreciate your feedback and take it seriously as we continually work to improve our communication and service. If you would like to discuss your concerns further, please do not hesitate to reach out to us directly. Our goal is to assist you in any way we can. Thank you for your understanding. -Chris Looney State Farm Insurance Agency"
Jay McDowell
July 2, 2025
5
out of
5
rating by Jay McDowell
"Thank you, Melvin for assisting me and finding me great insurance coverage. You definitely helped me save some money, much appreciated. Look forward to the continued business with you and State Farm."
We responded:
"Thank you for the 5-star review, Jay! We’re thrilled to know you had a positive experience with Melvin; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chris Looney State Farm Insurance Agent"
Galadreil McClendon
July 1, 2025
5
out of
5
rating by Galadreil McClendon
"One of the best! He was quick to help me and did his best to get the best rates! Very impressed"
We responded:
"Thank you for the 5-star review, Galadreil! We're so happy to hear that Melvin was quick to assist and worked hard to secure the best rates for you. We appreciate your kind words and look forward to helping you again in the future! -Chris Looney State Farm Insurance Agent"
Fn_Crisis
June 30, 2025
5
out of
5
rating by Fn_Crisis
"Ms Christine was very nice and friendly.she got me good quotes and made everything really easy she was polite and patient.gave me a listening ear and was very helpful. Thanks once again Christine, I really appreciate your help and it was nice meeting you.🙏"
We responded:
"We’re honored by your positive feedback and 5-star review! We're delighted to hear that Christine was friendly, patient, and helpful throughout the process. She truly values listening to her clients and providing the best service possible. We appreciate your kind words and are glad you had a great experience. It was a pleasure meeting you as well! -Chris Looney State Farm Insurance Agent"
Mike Dammes
June 26, 2025
5
out of
5
rating by Mike Dammes
"Easy to deal with and explained everything in layman’s terms"
We responded:
"Thank you, Mike! 😊 We're glad to hear that you had a smooth experience and found our explanations clear and straightforward. We're always here to help whenever you need us! - Chris Looney State Farm Insurance Agent"
Jonathan
June 20, 2025
5
out of
5
rating by Jonathan
"Let me start off by saying thank you to Doug Moore for saving me a lot money by switching over to State Farm! He went above and beyond to assist me in getting exactly what I needed plus some extra coverage that wasn’t offered with the other insurance company I was with. He was very knowledgeable and handled everything in a timely manner. It’s great to be on a team that cares about their customers! Looking forward to this new friendship with everyone at the Chris Looney - State Farm Agency!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience, Jonathan! We’re so glad to hear that Doug was able to help you save money and find the coverage that fits your needs perfectly. It’s our goal to provide exceptional service, and it’s wonderful to know that Doug’s knowledge and dedication made a difference for you. We truly value your trust in us and are excited to welcome you to the Chris Looney - State Farm Agency family. Here’s to a great partnership and many years of friendship ahead! If you ever need anything or have any questions, please feel free to reach out. - Chris Looney State Farm Insurance Agent"
Carol C
June 17, 2025
5
out of
5
rating by Carol C
"Christine was so helpful and patient today as I had to transfer my coverage from another state over to GA. She made sure I had the correct coverage required for auto and has the home and umbrella policies ready to go when I close on my house."
We responded:
"Thank you for taking the time to share your experience, Carol! We’re delighted to hear that Christine provided you with the helpful and patient support you needed during your coverage transfer to Georgia. Ensuring you have the right auto coverage and getting your home and umbrella policies ready for your closing is our priority, and it’s wonderful to know she met your expectations. If you have any more questions or need further assistance, feel free to reach out. We’re here to help! -Chris Looney State Farm Insurance Agent"
Nicole Stansell
June 10, 2025
5
out of
5
rating by Nicole Stansell
"Christine was wonderful and patient! Got the best rates!"
We responded:
"We’re honored by your positive feedback and 5-star review, Nicole! We're so glad to hear that Christine provided you with excellent service and was able to help you find the best rates. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chris Looney State Farm Insurance Agent"
Scot Pennicott
June 10, 2025
5
out of
5
rating by Scot Pennicott
"Ashton did an excellent job. He was proficient, knowledgeable and sold me exactly what I was looking for at a reasonable price."
We responded:
"Thank you for taking the time to share your experience and providing a 5-star review, Scot! We're so glad to hear that Ashton was able to assist you effectively and provide exactly what you were looking for. Your satisfaction is our priority, and we appreciate your recognition of his proficiency and knowledge. We look forward to serving you again in the future! -Chris Looney State Farm Insurance Agent"
yvonne dillon
June 6, 2025
5
out of
5
rating by yvonne dillon
"Melvin Owens was fantastic he gave me a good rate something that I can work with and also reassured me that he was here with me for anything that I needed or any questions I may have I recommend him to anybody give him a call at State farm insurance Roswell Georgia the agency is Chris Looney State farm insurance company"
We responded:
"We’re thankful for your feedback and 5-star review, Yvonne! It’s our pleasure to assist you with your insurance needs. Melvin's dedication to providing excellent customer service truly sets him apart. Your recommendation means a lot to us, and we’re glad to have you as part of the State Farm family. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thanks again for choosing Chris Looney State Farm Insurance in Roswell, Georgia! -Chris Looney State Farm Insurance Agent"
Sondra Rowan
June 4, 2025
5
out of
5
rating by Sondra Rowan
"I have been with State Farm for many years. Melvin helped me with a new life insurance policy. He took the time to ask me questions and ensure I was getting what I needed. Thank you!"
We responded:
"Thank you so much for your kind words, Sondra! We're delighted to hear that Melvin was able to assist you with your new life insurance policy and that he took the time to understand your needs. Your long-standing trust in State Farm and our office means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! -Chris Looney State Farm Insurance Agent"
Brina Baskins
June 3, 2025
5
out of
5
rating by Brina Baskins
"Awesome guy! Totally recommend him for all your insurance needs!!"
We responded:
"We appreciate your review, Brina! We are glad to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chris Looney State Farm Insurance Agent"
Rita Lester
May 31, 2025
5
out of
5
rating by Rita Lester
"Kudos to Christine P. at the State Farm office in Roswell, GA. She was very thorough and pleasant. She walked me through all the points in my homeowners policy and skillfully answered all my questions. Good rates when combining homeowner and auto. Thank you Christine 😊"
We responded:
"Thank you for your wonderful 5-star review, Rita! We’re delighted to hear that Christine provided you with thorough and pleasant service. It's great to know that she took the time to walk you through your homeowners policy and address all your questions effectively. We are also glad you found value in combining your homeowner and auto insurance for better rates! We appreciate your kind words and will be sure to pass along your gratitude to Christine. If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. Thank you for choosing us! -Chris Looney State Farm Insurance Agent"
Ally Sachs
May 30, 2025
5
out of
5
rating by Ally Sachs
"Melvin & Ashton have been extremely helpful and a pleasure to chat with regarding auto insurance and life changes. They truly go out of their way to ensure that my sister and I are safe and taken care of. Things can get expensive these days, and those two will assist in any way that they can to try to and make your auto insurance more affordable."
We responded:
"Thank you so much for taking the time to share your positive experience with Melvin and Ashton and providing a 5-star review! We're thrilled to hear that they have provided you and your sister with exceptional service and support regarding your auto insurance needs. It's wonderful to know that their efforts to ensure your safety and affordability have made a difference for you during these challenging times. We take pride in our team’s dedication to going the extra mile for our clients, and your feedback is a testament to their hard work. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help! -Chris Looney State Farm Insurance Agent"
Nydrekia Davis
May 29, 2025
5
out of
5
rating by Nydrekia Davis
"Melvin helped me out a lot he took his time and didn’t make me feel like a bother, thank you Melvin!!"
We responded:
"Thank you for sharing your experience and providing a 5-star review, Nydrekia! We're thrilled to hear that Melvin was able to assist you and make your experience a positive one. We appreciate your feedback and will be sure to pass on your thanks to him. If you need any further assistance, don't hesitate to reach out! -Chris Looney State Farm Insurance Agent"
Conchetta DeLeon
May 22, 2025
5
out of
5
rating by Conchetta DeLeon
"I had the pleasure of working with Christine, super easy, fast and efficient. I needed insurance and she put together what I needed and didn't try to sell more."
We responded:
"Thank you for taking the time to share your experience and giving us a 5-star review, Conchetta! We're delighted to hear that Christine provided you with fast and efficient service while meeting your insurance needs. Our goal is to offer personalized solutions without any pressure, and it's wonderful to know that you felt supported throughout the process. If you need anything else in the future, don’t hesitate to reach out. We appreciate your trust in us! -Chris Looney State Farm Insurance Agent"