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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Courtney Johnson

March 20, 2025

5  out of  5
rating by Courtney Johnson
"He was great"
We responded:
"Thank you for the 5-star rating, Courtney! Don’t hesitate to contact our team in the future with any insurance questions you have! – Chris Looney State Farm Insurance Agent"
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laura holt

March 12, 2025

5  out of  5
rating by laura holt
"I like that we had a personal meeting to get to know eachother. Most companies dont do things like that. Chris was awesome about explaining everything in my policy with me. It made me feel much better about understanding insurance and what to do if anything ever happened. I would totally recommend them to anyone looking for insurance."
We responded:
"We appreciate your 5-star review, Laura! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chris Looney State Farm Insurance Agent"
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Nathaniel Genwright

March 12, 2025

5  out of  5
rating by Nathaniel Genwright
"Thank you Christine for being persistent and patient with me! I look forward to working with you!"
We responded:
"Thank you for your 5-star review, Nathaniel! My State Farm team and I are happy to be your good neighbor! -Chris Looney State Farm Insurance Agent"
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charles jones

March 11, 2025

5  out of  5
rating by charles jones
"Christine was very professional and knowledgeable about the information that we talked about. I appreciate her taking the time out to explain and help me better understand"
We responded:
"We appreciate your review, Charles! We are delighted to know you had a great experience with Christine and our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chris Looney State Farm Insurance Agent"
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Joy Ray

March 10, 2025

5  out of  5
rating by Joy Ray
"Agent Melvin was a blessing to me! He assisted me with signing up for a policy at a great rate! He was definitely an answer to my prayers!"
We responded:
"Thank you for your heartfelt review, Joy! We're so happy to hear that Melvin was able to assist you in finding the right policy at a great rate. Your kind words mean a lot to us, and we're thrilled to know that he made such a positive impact on your experience. If you have any questions or need further assistance in the future, please feel free to reach out. -Chris Looney State Farm Insurance Agent"
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Nate Bellamy

March 6, 2025

5  out of  5
rating by Nate Bellamy
"I had a great conversation with Melvin! Melvin was very clear and transparent about my options for auto insurance! Great experience!"
We responded:
"Thank you for your 5-star review, Nate! We're delighted to hear that Melvin provided you with clear and transparent information about your auto insurance options. It's great to know that you had a positive experience. If you have any more questions or need assistance in the future, feel free to reach out. We’re here to help! -Chris Looney State Farm Insurance Agent"
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Kylah Williams

February 28, 2025

5  out of  5
rating by Kylah Williams
"Christine has been the epitome of great customer service! I have nothing short of a great and easy experience! We appreciate her and all that does!! Thank you Christine."
We responded:
"Thank you so much for your wonderful feedback and 5-star review, Kylah! We're thrilled to hear that Christine provided you with exceptional customer service and made your experience enjoyable and easy. We truly appreciate your kind words and will make sure to pass along your praise to her. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for us! -Chris Looney State Farm Insurance Agent"
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Kris Almond

February 26, 2025

5  out of  5
rating by Kris Almond
"Ashton Gardner was EXTREMELY HELPFUL! He got me the lowest rate from opposing companies and made it a lot less stressful trying to get a new rate. He also gave me great advice I was not known of. THANK YOU ASHTON!"
We responded:
"Thank you so much for taking the time to share your experience and 5-star review, Kris! We’re delighted to hear that Ashton was able to assist you so effectively and make the process of finding a new rate much less stressful. His dedication to providing helpful advice and securing the best rates is truly commendable. We appreciate your kind words and will ensure Ashton knows how much you value his support. If you need any further assistance, please don’t hesitate to reach out! -Chris Looney State Farm Insurance Agent"
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Wyatt Smith

February 26, 2025

5  out of  5
rating by Wyatt Smith
"Working with Chris Looney in setting up our auto insurance and life insurance policy was truly a breeze. We were able achieve a much more affordable option. that’s Only half the reason I decided to make the change to State Farm. Chris Looney is a very personable guy who really cares about his clients and only wants to serve his clients to the best of his ability. Thank you again so very much for helping my family with everything you’ve done for us. Thank you, Chris Looney"
We responded:
"Thank you for your fantastic 5-star review, Wyatt! We love knowing that we made the process of setting up your auto and life insurance policies such a smooth experience. It's wonderful to know that you found a more affordable option and that our personable approach made a significant difference for you and your family. We truly appreciate your kind words! If there's anything else we can assist you with, please feel free to reach out! -Chris Looney State Farm Insurance Agent"
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Alfreda Milner

February 24, 2025

2  out of  5
rating by Alfreda Milner
"I have to re-do this post I was asked to remove the agents name even though it was attached to a compliment not a complaint, It shows where their concern is not for me the customer but your ratings…after a week of having a policy with Geico I’m sad to say that I was told that underwriting denied me. This is was very disappointing because I have cancelled my previous insurance to come to Geico for a lower rate as I previous stated this has left me with having to find another insurance company which means I’m no better off than I was. I waited for at least week before canceling my previous company I’m totally disappointed I just wish they would have handled me differently."
We responded:
"Hi Alfreda, thank you for sharing your experience. I'm sorry that underwriting decided to cancel the policy. This is 100% out of the control of my office. It obviously helps nobody, which is why we fought hard to ask underwriting to change their mind. We care very much about what you think and your experience, but we also don't want to mislead any customers by letting them think we have any control over what underwriting decides to do, which is the unfortunate case here. I wish more than anything that we could've kept your business and assisted you moving forward with all of your insurance needs, but again, this was not the decision of my office and completely out of our control. -Chris Looney State Farm Agent"
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Sonya Waters

February 20, 2025

5  out of  5
rating by Sonya Waters
"I have never had any agent explain insurance like he did. I now fully understand it. He made me feel like I was talking to a friend. By far the best experience I’ve had involving insurance."
We responded:
"Thank you for taking the time to share your experience, Sonya! I am glad to hear that we were able to guide you through your plan and make sure you fully understand all aspects. Providing friendly and polite service while helping to educate our customers is our priority, and we look forward to assisting you again soon! -Chris Looney State Farm"
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John Kitchens

February 19, 2025

5  out of  5
rating by John Kitchens
"Great agent, explained everything perfectly and made sure I had every discount possible"
We responded:
"Thank you for your kind words, John! It's great to hear that you had a positive experience with our team and that we explained everything to your satisfaction while also trying to save you as much money as possible. We care about our customers and want to make sure they are satisfied. Thanks for choosing us! -Chris Looney State Farm"
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Anna

February 14, 2025

5  out of  5
rating by Anna
"Shout out to Melvin Owens. Absolute pleasure to have as an insurance agent.😁 I definitely recommend this agency."
We responded:
"Thank you, Anna, for your enthusiastic shout-out! 😊 We're thrilled to hear that Melvin Owens has been an absolute pleasure to work with as your insurance agent. Your recommendation means a lot to us, and we're here to continue providing exceptional service! – Chris Looney 🌟"
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Summer Day

January 28, 2025

5  out of  5
rating by Summer Day
"Ashton is very professional with a great attitude and sense of humor. He works to get the best deal possible. If you are looking for a great insurance company, reach out to State Farm."
We responded:
"Thank you for your wonderful feedback! I am glad to hear that Ashton’s professionalism, attitude, and sense of humor made your experience a positive one. We are happy to help! -Chris Looney State Farm Agent"
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Tamara McLaughlin

January 25, 2025

5  out of  5
rating by Tamara McLaughlin
"This agency has been the best. Ashton is top notch. He is very personable. He really took cat of us with our cars and home insurance needs. He answered all our questions with no hesitation. Thank you for all you and your company has done for us."
We responded:
"Thank you for your kind words, Tamara! I am thrilled to hear that you’ve had such a positive experience with our team and that Ashton provided top-notch service. We hope to continue assisting you with your insurance needs! – Chris Looney State Farm Agent"
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Aria Shober

January 23, 2025

5  out of  5
rating by Aria Shober
"This office has been nothing but welcoming and helpful with all my insurance needs. They answer promptly and politely to all questions asked and they thoroughly explain everything. A huge shoutout to my agent, Ashton, who I recommend to everyone. He is diligent, kind, and extremely helpful when figuring out car insurance and discounts. I highly recommend this state farm location and Ashton."
We responded:
"Thank you so much for your wonderful review, Aria! We’re thrilled to hear that our office has been welcoming and helpful with all your insurance needs. Ashton truly goes above and beyond, and we’re so glad he’s made such a positive impact by being diligent, kind, and thorough. We appreciate your recommendation and look forward to continuing to assist you! - Chris Looney State Farm Agent"
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Tyheshia Bennett

January 23, 2025

5  out of  5
rating by Tyheshia Bennett
"I had a fantastic experience with my representative from State Farm. Their team was friendly, professional, and helped me find the perfect coverage without any pressure. What stood out most was their genuine care—they followed up to ensure I was satisfied. I Highly recommend them for anyone looking for reliable and customer-focused auto insurance!"
We responded:
"Thank you for your kind words, Tyheshia! I am thrilled to hear that you had such a positive experience with our team and that we provided friendly, professional, and pressure-free service. We care about our customers and want to make sure they are satisfied. Thanks for choosing us! -Chris"
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Leah Craft

January 22, 2025

5  out of  5
rating by Leah Craft
"Ashton is a pleasure to work with. He’s quick to respond to my questions and concerns and worked to get me the insurance I need at a price I can afford. Thank you, Ashton!"
We responded:
"Thank you, Leah! We're so happy to hear that Ashton was able to assist you quickly and find the right coverage at an affordable price. We truly appreciate your kind words and your trust in us, let us know if you need anything else. – Chris Looney State Farm Agent in GA"
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Dylan Richardson

January 16, 2025

5  out of  5
rating by Dylan Richardson
"Have had a good experience through this agency they have made sure to walk thru my policy and make sure im fully aware of my plan while also being friendly and polite through out every step of the way"
We responded:
"Thank you for taking the time to share your experience, Dylan! I am glad to hear that our team was able to guide you through your plan with clarity and care. Providing friendly and polite service is our priority, and we look forward to assisting you again soon! -Chris "
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Teresa Williams

January 15, 2025

5  out of  5
rating by Teresa Williams
"Very patient with me and helped with all I needed done. Very sweet and patient. Thank you for having someone like this working for you. Thank You Teresa Williams"
We responded:
"Thank you for your kind words, Teresa! I am so glad to hear that our team was able to provide you with the patience and care you deserved. It’s wonderful to know we could assist you with everything you needed. Never hesitate to reach out! -Chris "
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Jasmine Bernae

January 10, 2025

5  out of  5
rating by Jasmine Bernae
"This insurance company shows that they care about their customers and their needs. Im glad to have made my switch."
We responded:
"Thank you for the five-star review and kind words, Jasmine! I am glad we could assist you with your insurance needs. My team and I are here for you so please let us know if there is anything else we can do for you! – Chris Looney State Farm Insurance"
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Beth Kriske

January 8, 2025

5  out of  5
rating by Beth Kriske
"Melvin Owens did a great job getting my car insurance restored after a cancellation."
We responded:
"Thank you for your kind words, Beth! I am glad to hear that Melvin was able to assist you in getting your auto insurance restored. Providing amazing service and support is what we strive for. Never hesitate to reach out! -Chris "
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Betty Shanks

January 6, 2025

5  out of  5
rating by Betty Shanks
"My time spent with Ashton was very informative as well as helpful for to make an important decision to become client with State Farm Insurance."
We responded:
"Thank you for sharing your experience, Betty! I am glad to hear that Ashton provided you with informative and helpful service, impacting your decision to join State Farm. Welcome to the State Farm family! -Chris"
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wyatt vaughn

December 30, 2024

5  out of  5
rating by wyatt vaughn
"Melvin was absolutely great to work with! I would give 6 Stars.. He helped me get signed up for full coverage auto insurance, and the process couldn’t have been smoother. He was super professional, explaining everything clearly and making sure I understood all my options. At the same time, he was really cool and easy to talk to. You can tell he genuinely cares about his clients. If you’re looking for someone who knows their stuff and makes the process simple, HE is your guy, plain and simple. Highly recommend!"
We responded:
"Thank you for your wonderful review and recommendation, Wyatt! I love hearing that Melvin provided dedicated professional service and you felt cared for by him all while making everything easy to understand. He's a rockstar! We’re here to help—thanks for being part of our State Farm family! - Chris Looney State Farm Insurance Agent in Roswell"
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Willard Friedman

December 19, 2024

5  out of  5
rating by Willard Friedman
"Absolutely the best insurance experience I ever had with Chris, and the staff of the whole agency was available to me."
We responded:
"Thank you, Willard, for sharing your experience! 🌟 We’re delighted to hear that Chris and the team provided you with exceptional service. Your kind words motivate us to continue delivering the best for our customers. 😊 If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you for choosing us! 💼✨"