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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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karen theus

August 27, 2024

5  out of  5
rating by karen theus
"I have so much to say about this experience and just don't know where to start. First of all ... They have real agents. People with grace, etiquette and understanding. I was blessed to meet Melvin Lee Owens this morning. I didn't really want to talk after the experience I had with State farm. Being left uninsured without knowledge is no joke frightening. Being in an accident and looking for your insurance company to support you, only to be told you are your own agent and for you to take pictures and upload on to a website.. hummmm...can make you really reevaluate what support means to alot of these businesses. I got real support from Mr.Owens! He is extremely knowledgeable, his willingness, active listening and ability to validate, made me feel utterly supported! It's amazing these days to find a company that will make you feel heard and seen!"
We responded:
"Thank you, Karen, for sharing your experience. I am sorry to hear about the challenges you faced initially, but I am so glad that Melvin was able to turn things around for you. It’s wonderful to hear that Melvin provided the real support, understanding, and validation you needed during a difficult time. Thank you for giving us the opportunity to make things right! - Chris Looney State Farm Insurance Agent in Roswell, GA"
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Sherry Sims

August 22, 2024

5  out of  5
rating by Sherry Sims
"Love Chris's staff...Christine is so easy to work with. Thanks so much! The Sims Family"
We responded:
"Thank you, Sherry, for your kind review! I am happy to hear that you’ve had such a positive experience working with Christine. She makes insurance a breeze, and I am so glad you enjoyed her service. We appreciate your support and look forward to continuing to serve you! - Chris Looney State Farm Insurance Agent in Roswell GA"
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Shannon

August 15, 2024

5  out of  5
rating by Shannon
"This has been the best experience I’ve had with an insurance company. I had to switch providers and ended up going with Chris Looney for StateFarm. He went over all of my options and even scheduled a call to go over all of the specifics of coverages. The customer service is unmatched which is rare these days."
We responded:
"Thank you, Shannon, for sharing your experience! I am pleased to hear that I was able to guide you through the process and provide the level of service that made your transition to State Farm positive. Exceptional customer service is something we take great pride in. Never hesitate to reach out! – Chris Looney State Farm Insurance Agent in Roswell"
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Penny King

August 13, 2024

5  out of  5
rating by Penny King
"Christine Perteete is amazing and got me just what I needed at the best price."
We responded:
"Thank you for your kind review, Penny! I am delighted to hear that Christine was able to get you exactly what you needed. I am proud to have her on our team, and your satisfaction is our top priority. Never hesitate to reach out! – Chris Looney State Farm Agent"
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Alecia Taylor

July 26, 2024

5  out of  5
rating by Alecia Taylor
"I recently had the pleasure of working with Account Agent Melvin Owens, at State Farm, and I couldn't be more satisfied with the experience. From the moment we connected, Melvin showed exceptional level of professionalism, knowledge, and genuine care for my needs. Navigating the complexities of car insurance can be exhausting, but Melvin made the process extremely smooth and straightforward. He took the time to thoroughly understand my specific requirements, patiently answered all my questions, and provided clear, concise explanations of the different coverage options available. His expertise and attention to detail ensured that I got the best possible policy tailored to my needs and budget. Big thanks to Melvin Owens at Chris Looney - State Farm Insurance Agency! I highly recommend Melvin to anyone seeking reliable, personalized, and top-notch insurance services."
We responded:
"Thank you for the five-star review, Alecia! It's great to hear that Melvin provided you with an exceptional level of professionalism, knowledge, and genuine care for your insurance needs. It's nice to know that he made the auto insurance process seamless for you. Never hesitate to reach out! – Chris Looney State Farm Agent"
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Joshua D'Agostino

July 23, 2024

5  out of  5
rating by Joshua D'Agostino
"Melvin was extremely helpful throughout the entire process, and very personable!"
We responded:
"Thank you for your kind review, Joshua! I am thrilled to hear that Melvin was extremely helpful and personable throughout the entire insurance process. If you have any further questions or need assistance, please don't hesitate to reach out! - Chris Looney State Farm Insurance Agent"
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Takeisha Mann

July 19, 2024

5  out of  5
rating by Takeisha Mann
"Christine provided excellent customer service! Very informative, answered all of my questions, and was very patient with me. I am pleased with my auto insurance rate and will be referring family and friends. Thanks Christine!"
We responded:
"Thank you for your wonderful review, Takeisha! I am thrilled to hear that Christine provided you with excellent customer service and that you are pleased with your auto insurance. If you ever need any further assistance or have more questions, please don't hesitate to reach out! - Chris Looney State Farm Insurance Agent"
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Nameera Afrose

July 16, 2024

5  out of  5
rating by Nameera Afrose
"Chris provided outstanding support and patiently guided me through the entire process. He made everything clear and stress-free, ensuring I understood all my options. I highly recommend Chris for his excellent service and expertise."
We responded:
"Thank you for your kind review and recommendation, Nameera! I am thrilled to hear that we provided amazing support and patiently guided you through the entire process. It's nice to know that we can make everything seamless, making sure you understand all your options. Never hesitate to reach out! – Chris Looney State Farm Agent"
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Matthew Collins

July 11, 2024

5  out of  5
rating by Matthew Collins
"Juan mendez has been great to me and has great customer services I highly recommend him he got me a great insurance rates and is there if you need him"
We responded:
"Thank you, Matthew! We're delighted to hear that Juan Mendez provided you with excellent customer service and great insurance prices. Your recommendation is greatly appreciated! If you ever need further assistance, Juan is always here to help. - Chris Looney State Farm Insurance Agent"
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Joy Wooten

June 26, 2024

5  out of  5
rating by Joy Wooten
"Chris was very helpful and took the time to explain our coverage so I knew exactly what everything on our policy meant. He also reviewed additional services they had available."
We responded:
"Thank you for your kind feedback, Joy! I am glad to hear that I was very helpful and took the time to explain your coverage. It's important to me that you fully understand your plan and are aware of the available services. If you have any further questions or need additional assistance, please don’t hesitate to reach out! - Chris Looney State Farm Insurance Agent"
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Kendra Luster

June 24, 2024

5  out of  5
rating by Kendra Luster
"My agent, Christine, was absolutely PHENOMENAL!!! 🌟 Everything was explained very well, super kind & patient, & on top of everything else I received courtesy calls to check in on me!!! Thank you so much for being so professional & outstanding!!! I greatly appreciate it!!!"
We responded:
"Thank you for your kind review, Kendra! I am thrilled to hear that Christina provided amazing service, explaining everything clearly, and offering the support you deserve. I am also glad you appreciated the calls to check in on you. We are happy to help you whenever you need us! – Chris Looney State Farm Agent"
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Darren Bourgeois

June 17, 2024

5  out of  5
rating by Darren Bourgeois
"Christine was so very helpful in every way possible during my search for a new insurance provider by following up each time there was a change in price and new opportunities. Christine was kind, respectful, and always worked around my busy schedules giving me the only amazing experience I've ever had purchasing insurance. I will be recommending Christine to everyone who needs insurance and am very greatfull for Chris Looney State Farm Insurance! Thank You!!!"
We responded:
"Thank you so much for sharing your positive experience, Darren! We're thrilled to hear that Christine was able to provide exceptional service and make your insurance search seamless and enjoyable. Your kind words and recommendations mean a lot to us. We're grateful for your support and look forward to continuing to serve your insurance needs at the Chris Looney State Farm Insurance Agent office."
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karen drew

June 12, 2024

5  out of  5
rating by karen drew
"Melvin owens"
We responded:
"Thank you for your review, Karen! Should you ever have any insurance questions, or need assistance with your coverage plans, please don’t hesitate to reach out to our team Chris Looney State Farm Agent! We hope to make your experience an even better one next time! – Chris Looney State Farm Insurance Agent"
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Mclawrence Amaihe

June 11, 2024

5  out of  5
rating by Mclawrence Amaihe
"Contacted Chris Looney State Farm agency and spoke with Melvin Lee Owens. He did an amazing job of getting me the coverage I needed and also expedited the document signing process. 5 stars all around and I will be contacting the same agent when I am ready for additional insurance coverages. Great work, Melvin!"
We responded:
"Thank you for your kind review! I am happy to hear that Melvin provided you with excellent service and was able to assist you. I am glad that you plan to contact Melvin for your future insurance needs. We look forward to serving you in the future! – Chris Looney State Farm Insurance Agent"
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Lakefa Johnson

June 5, 2024

5  out of  5
rating by Lakefa Johnson
"Christine is just a great and patient agent 😁"
We responded:
"Thank you for your kind words, Lakefa! I am thrilled to hear that Christine has been patient with you. Your satisfaction means a lot to us. If you need any further assistance, please don't hesitate to reach out! – Chris Looney State Farm Agent"
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Mary Scarbrough

May 31, 2024

5  out of  5
rating by Mary Scarbrough
"Christine was Thorough, fast moving, helpful, knowledgeable and saved me a TON of money compared to my Prosgressive policy. Thank you!!"
We responded:
"Thank you for sharing your experience with us, Mary! I am delighted to hear that Christine was able to help you through all of your policy updates and provide great customer service while also being able to save you some money! Let us know if you ever need anything! -Chris Looney State Farm Agent"
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haley ledbetter

May 28, 2024

5  out of  5
rating by haley ledbetter
"i would recommend melvin to literally anyone! he is amazing at his job and such a genuine guy. he did his best to get me the best quote for car insurance and life insurance. also answered any questions i had!"
We responded:
"Thank you for your positive review, Haley! I love hearing that Melvin provided you with exceptional service and helped you with your auto and life insurance! Melvin and the rest of our team are happy to help! – Chris Looney State Farm Insurance Agent"
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Chloe Benyoun

May 27, 2024

5  out of  5
rating by Chloe Benyoun
"Ashton Garner was a wonderful representative he helped me through the process and gave me reasonable prices. He won me over to switch to state farm"
We responded:
"Thank you for sharing your experience, Chloe! We're thrilled to hear that Ashton provided excellent service and helped you find the right coverage at a reasonable price. Welcome to State Farm! If you need anything else, please don't hesitate to reach out. – Chris Looney State Farm Insurance Agent"
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sandra solomon

May 23, 2024

5  out of  5
rating by sandra solomon
"Ashton was very professional and he listened to me and my needs. I would recommend him to anyone because he do his best to help you!"
We responded:
"Thank you for the five-star review, Sandra! I am glad Ashton could assist you with your insurance needs. My team and I are here for you so please let us know if there is anything else we can do for you! – Chris Looney State Farm Insurance in Roswell, GA"
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Robbie Simmons

May 21, 2024

5  out of  5
rating by Robbie Simmons
"Ashton was incredibly helpful and patient throughout the week-long process to obtain insurance on my truck. He was very easy to reach and communicate with at all times, and he made the process hassle free for me! Any time I needed help with something, he had a solution for it immediately. This guy is great!"
We responded:
"Thank you for sharing your experience with us, Robbie! I am thrilled to hear that Ashton was helpful and patient throughout the process of obtaining insurance for your truck. It’s nice to know that he made everything hassle-free and was readily available to assist you. Never hesitate to reach out! -Chris Looney State Farm Agent"
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Denise Towery

May 20, 2024

5  out of  5
rating by Denise Towery
"Great experience"
We responded:
"Thank you for sharing your feedback, Denise! I am delighted to hear that you had a positive experience with us. If you need any further assistance or have any questions, please feel free to reach out! – Chris Looney State Farm Insurance Agent"
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Jessica Khan

May 20, 2024

5  out of  5
rating by Jessica Khan
"Christine Perteete was awesome! I had to make so many updates to my policy and they helped me through the whole process. Such great customer service!"
We responded:
"Thank you for sharing your experience with us, Jessica! I am delighted to hear that Christine was able to help you through all of your policy updates and provide great customer service! We're always here if you need anything! -Chris Looney State Farm Agent"
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Kate Porter

May 15, 2024

5  out of  5
rating by Kate Porter
"Christine Perrette (?) Was amazing and very informative as well as friendly ablnd personable. I really enjoyed speaking with her and she answered all of my questions."
We responded:
"Thank you, Kate, for your kind words! I am happy to hear that Christine provided you with friendly and knowledgeable service while obtaining insurance. We strive to make the process as smooth and understandable as possible. If you ever have any more questions or need assistance in the future, don't hesitate to reach out! – Chris Looney State Farm Agent"
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Nakia Cotton

May 15, 2024

5  out of  5
rating by Nakia Cotton
"Christine was the best. I called after my current insurance rates increased and spoke with Christine Perteete. She was friendly, patient and knowledgeable. I left the call insurance and monthly savings which means alot for a working educator."
We responded:
"Thank you, Nakia, for sharing your positive experience with Christine! I am thrilled to hear that she was able to address your questions and provide you with the information you needed to understand the rate, all while being friendly, patient and knowledgeable! I know it's getting tough in the economy right now and every dollar counts so if you ever need anything else or have further questions, don't hesitate to reach out! – Chris Looney State Farm Agent"
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Anthony Jackson

May 15, 2024

5  out of  5
rating by Anthony Jackson
"Great customer service and patient."
We responded:
"Thank you, Anthony, for your positive review of our team! It's so great to hear that you've been impressed by the high-quality customer service you've received and that our team delivered favorable results with patience that we strive to provide all customers. We appreciate you choosing us and look forward to assisting you in the future! - Chris Looney State Farm Insurance Agent"