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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


April 24, 2023

5  out of  5 rating by TOMMY K
"He is really good agent."

Nathan Brashear

April 13, 2023

5  out of  5 rating by Nathan Brashear
"Kimberly is amazing!! Kimberly went above and beyond to make sure we got the coverage we needed. I highly recommend getting insurance with them!"

Jennifer S

February 17, 2023

5  out of  5 rating by Jennifer S
"Great customer service! Chris Looney spoke with us and went over our policy. Def 5 star!"

R Rowan

October 12, 2022

5  out of  5 rating by R Rowan
"Chris and his staff are knowledgeable and ready to help. It is a pleasure to deal with them."

Anna Bell

September 9, 2022

5  out of  5 rating by Anna Bell
"Chris is an excellent agent to work with! He is always going above and beyond to give the best insurance advice. Highly recommend!"

Patti Zedrow

August 16, 2022

5  out of  5 rating by Patti Zedrow
"After 45 years with the same wonderful State Farm agent, we had to start over and were so LUCKY to have found Chris! He's wonderful and I highly recommend him!!"

Jody Braswell

July 29, 2022

5  out of  5 rating by Jody Braswell
"Chris is great and really takes care of his customers. I recommend his agency for all your insurance needs."

Jerry Smith

June 30, 2022

5  out of  5 rating by Jerry Smith
"I have been with State Farm for over 20 years. I have had good service from them and will continue to use them. My new agent, Chris Looney, called, and we discussed my policy to save money. I appreciate their thoughtfulness in calling and talking with me."

Dave M

June 26, 2022

5  out of  5 rating by Dave M
"I would highly recommend Chris Looney for anybody looking for car insurance, home insurance, life insurance, or a bundle. My old agent of over a decade retired and Chris took over my account and I couldn't be more pleased with the excellent level of service he has given. He has taken the time to clearly explain all of the details of my policies, helped look for ways where I could get the most savings possible, and even schedules follow up appointments to make sure everything is going well and I understand how my policies are billed. A great State Farm Agent and a great guy. Thank you for the great service!"

leonard L

March 24, 2022

5  out of  5 rating by leonard L
"Chris Looney is very professional and helpful with my insurance needs"

Paulette Kempton

March 22, 2022

5  out of  5 rating by Paulette Kempton
"In all my years with State Farm, I have never had someone explain all the lines on my insurance. Chris was the first one and very professional and helpful. I would highly recommend him to everyone. Thank you Chris for taking the time to enlighten me about my insurance policy."

Duluth High Wildcat Theatre

March 22, 2022

5  out of  5 rating by Duluth High Wildcat Theatre
"I have not had favorable experiences with my insurance reps in the past. However, Chris has been phenomenal! He takes the time to explain the details and has made sure that my family has the coverage we need. He is professional and knowledgeable. I appreciate his attention to detail and willingness to take the time to make sure my questions are answered."

Robert Carter

March 22, 2022

5  out of  5 rating by Robert Carter
"Chris has done a great job for my family. He has made sure we are well protected with auto, home and life insurance at affordable rates. I highly recommend partnering with Chris for your insurance needs!"

Diane Sullivan

March 18, 2022

5  out of  5 rating by Diane Sullivan
"Outstanding customer service. Was able and willing to take my call and help work through my questions, even after 5pm on a Friday. Always consistent, knowledgeable and patient. Thank you for your help Mr. Looney."

Mary Bryant

March 1, 2022

5  out of  5 rating by Mary Bryant
"I recently met with Chris to review my policies. He answered my questions and made recommendations that fit my needs. I have made a few calls to his office. If not available, someone has called back in a timely manner with a quick follow up emails as needed."

Barbara Dockweiler (Barb)

February 22, 2022

5  out of  5 rating by Barbara Dockweiler (Barb)
"Was very pleased with my 1st meeting with Chris Looney! I have been with State Farm for many years & my agent recently retired thus transferring. my account to Chris. He was very approachable, informative & helpful with reviewing my accounts. Appreciate his honest & friendly advice!"

Raquel Bradley

February 9, 2022

5  out of  5 rating by Raquel Bradley
"My former agent retired, so Chris inherited me. Chris did a great job going over my current coverage and explaining some of the policy options I might want to explore."

Romona Clark

January 20, 2022

5  out of  5 rating by Romona Clark
"My meeting was very informative professional and I would strongly recommend Chris Looney to anyone interested in purchasing insurance."
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Douglas Anhorn

January 20, 2022

5  out of  5 rating by Douglas Anhorn
"Chris Looney was very prepared for our meeting and we reviewed all coverages - auto, motorcycle, homeowners, and personal liability. He made excellent suggestions on improving coverages with little or no increase in premium. In addition, he provided links to Defensive Driving courses that, when completed, will result in reduced automobile premiums for 3 years. I was impressed with his preparedness and professionalism and recommend him to others who are exploring coverages with State Farm Insurance."

David Craig

January 16, 2022

5  out of  5 rating by David Craig
"I've been with State Farm for a long time and they have always been great. My account was recently transferred to Chris Looney and he took the State Farm experience to a whole new level. He reached out and scheduled a comprehensive review of my auto and home insurance and found several areas where we could save money. He also pointed out areas where our insurance needed adjusting. Highly recommend."

Sharon Newbery

January 10, 2022

5  out of  5 rating by Sharon Newbery
"Chris was very efficient and thorough and patiently answered all my questions (and I had a lot of questions!). I initially talked and worked with Matt in this office. I was impressed by the office's quick response to my initial research for a change in Insurance carriers. Additionally I found there was no pressure from Matt to go with State Farm; just honest and straight-forward answers to my concerns. Thank you!"

Mr. Brown

January 8, 2022

5  out of  5 rating by Mr. Brown
"Chris is an excellent blend of professionalism and personality. My agent of 39 years recently retired and Chris picked up my policies. During a meeting in his office Chris took a lot of time to review my coverages and made some recommendations for minor changes that improved my situation in the event of an accident. I recommend Chris to anyone looking to establish a long term professional relationship with State Farm Insurance."

David Batts

January 6, 2022

5  out of  5 rating by David Batts
"I have been a customer of State Farm my entire life, since the purchase of my first vehicle. When it came time to purchase my first home, of course I chose them as my coverage provider. Over the decades, as happens, there have been a few bumps and snags which required filing claims...hail and storm damage, the rare vehicle mishap...but State Farm has never caused me grief over any of them. They have always been right there to keep me protected and make my situation whole again. A lifetime of proof is enough for me to stick with them as they have stood by me, and I can't imagine wanting to work with anyone else."

Keith Butler

December 22, 2021

5  out of  5 rating by Keith Butler
"Although I've been with State Farm for over 40 years, Chris is a new agent for me. I have to say Chris is doing a great."

Dawna Kyber

December 8, 2021

5  out of  5 rating by Dawna Kyber
"Chris stayed after hours to help us out with a state to state transfer of car insurance so that we could get a car registered. He was friendly, professional and very very knowledgeable. He went over details of our policy and provided ways to reduce our premiums. Thanks for the excellent service Chris!"