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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom Myers

November 6, 2025

5  out of  5
rating by Tom Myers
"Prompt service and priced right"
We responded:
"Thank you for your feedback and providing a 5-star review, Tom! We're happy to hear you found our service prompt and our prices fair. We appreciate your support! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chris Looney State Farm Insurance Agent"
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Judy Preston

November 5, 2025

5  out of  5
rating by Judy Preston
"I was highly satisfied with the service provided by Agent Luke Baesler. I found the information provided by your agent about homeowner and vehicle insurance, as well as the additional tips, to be thorough and valuable."
We responded:
"Thank you so much for your kind words and 5-star review, Judy! We're delighted to hear that Luke provided you with thorough and valuable information about homeowner and vehicle insurance. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out! -Chris Looney State Farm Insurance Agent"
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jesse bare

November 3, 2025

5  out of  5
rating by jesse bare
"Super helpful and knowledgeable, he is a true professional. Chris Looney is always available to help me either change my existing plan or add a vehicle. He has been transparent from day one and will have my business for year to come."
We responded:
"Thank you for the kind words, Jesse! I am glad to hear about your positive experience. Providing helpful, knowledgeable, and professional service is exactly what we aim for. We are here whenever you need assistance! - Chris Looney State Farm"
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Thomas Federico

November 2, 2025

5  out of  5
rating by Thomas Federico
"Melvin Owen’s made everything look easy and followed through on requests for confirmation of quotes and all questions handled! Very efficient."
We responded:
"Thank you for your 5-star review, Thomas! We're delighted that Melvin was able to make everything look easy and efficiently handled all your requests and questions. Your satisfaction means a lot to us! -Chris Looney State Farm Insurance Agent"
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Tameka Hill

October 31, 2025

5  out of  5
rating by Tameka Hill
"Luke gave me great customer service and he answered all of my questions! I made a great choice choosing State Farm. Thanks for all of your help, Luke!"
We responded:
"Thank you for your wonderful feedback and 5-star review, Tameka! We're glad to hear that Luke was able to assist you and provide the answers you needed. We're happy you chose State Farm and look forward to continuing to serve you! -Chris Looney State Farm Insurance Agent"
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Brandon Shirley

October 28, 2025

5  out of  5
rating by Brandon Shirley
"If I could give 10 stars I would do so! Working with Melvin has been an absolute pleasure. From his professionalism, to effective communication and consistency, he’s been absolutely great! He’s made this a phenomenal experience and I look forward to having him as my agent. If anyone is looking for one, he’s your guy!"
We responded:
"Thank you so much for your incredible 5-star review! We're delighted to hear that Melvin exceeded your expectations with his professionalism, communication, and consistency. It’s great to know he made your experience phenomenal. We truly appreciate your trust and look forward to continuing to work with you! -Chris Looney State Farm Insurance Agent"
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jacquel kamdem

October 28, 2025

5  out of  5
rating by jacquel kamdem
"I had an excellent experience working with Christine. Christine was incredibly professional, knowledgeable, and made the whole process of getting car insurance quick and stress-free. Christine took the time to explain all my options, helped me find the best coverage for my needs, and made sure I understood every detail before signing. The communication was clear, prompt, and friendly throughout. I highly recommend this agent to anyone looking for reliable and honest insurance service!"
We responded:
"Thank you so much for your kind words and thoughtful feedback, Jacquel! We're glad to hear that Christine provided you with a professional, knowledgeable, and stress-free experience. It's wonderful to know she took the time to explain all your options and ensured you felt confident in your coverage decisions. We truly appreciate your recommendation and look forward to assisting you with your insurance needs in the future! -Chris Looney State Farm Insurance Agent"
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write way

October 15, 2025

5  out of  5
rating by write way
"Juan was great to deal with. He is very knowledgeable and helpful in guiding to the proper insurance product to fit your needs"
We responded:
"We’re thankful for your feedback and 5-star review, Write! We're happy to hear that Juan was able to guide you to the insurance product that best fits your needs. Your satisfaction is our priority, and we appreciate the opportunity to assist you! -Chris Looney State Farm Insurance Agent"
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Sheritha Hutchins-Hall

October 3, 2025

5  out of  5
rating by Sheritha Hutchins-Hall
"I had a great experience with Melvin. I was unsure whether I wanted to switch companies but Melvin was very thorough and convincing. He was able to get me full coverage on my vehicles plus road side assistance without sending me to the Po house! I'ma tell ya the truth I was ready to take my chances ducking and dodging the police before I paid another payment on insurance that felt like a house note. Most of all Melvin was patient he took his time to explain to me the coverage I would be getting and this meant a lot to me. Customer service at its best."
We responded:
"Thank you for taking the time to share your thoughts and providing a 5-star review, Sheritha! We're thrilled to hear that Melvin was able to provide you with thorough, patient, and attentive service while helping you find the right coverage. It's wonderful to know he made the process clear and comfortable for you. We truly appreciate your trust and look forward to continuing to serve you with the best customer care! -Chris Looney State Farm Insurance Agent"
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Dolcie Robertson

October 3, 2025

5  out of  5
rating by Dolcie Robertson
"I had the privilege of speaking with one of your very professional yet friendly Agent. Melvin Owen . His excellent customer service was exceptional, he made sure I understood what my coverage offers in full and discussed with me my options. I was able to get the coverage and more than I needed. Very easy to speak with , and his energy and personality was really great. A great asset to your agency. Look for to working with him. I am open to recommending him to anyone that is looking insurance ."
We responded:
"We’re thankful for your feedback and 5-star review, Dolcie! We’re so glad to hear that Melvin provided you with exceptional, professional, and friendly service. It’s great to know he took the time to thoroughly explain your coverage and options, ensuring you got exactly what you needed. Melvin truly is a valuable member of our team, and we appreciate your kind words and recommendation. We look forward to working with you again! -Chris Looney State Farm Insurance Agent"
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Andrea Brashear

October 2, 2025

5  out of  5
rating by Andrea Brashear
"Chris is so kind and wonderful! She actually did what she could to help save us a little bit of money on car insurance!!"
We responded:
"Thank you for your lovely feedback and 5-star review, Andrea! We're happy to hear that Christine was kind and went the extra mile to help you save on your car insurance. Your satisfaction means a lot to us, and we appreciate you choosing our services! -Chris Looney State Farm Insurance Agent"
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Sims Bostic

October 1, 2025

5  out of  5
rating by Sims Bostic
"Ms Perteete Was Absolutely Wonderful"
We responded:
"Thank you for your 5-star review! We're delighted to hear that Christine Perteete provided you with a wonderful experience. We appreciate your feedback and look forward to serving you again! -Chris Looney State Farm Insurance Agent"
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v

September 29, 2025

5  out of  5
rating by v
"luke was really patient and helpful! i was honestly intimidated by the idea of finding my own insurance, but he made sure to go through everything and answer any questions that i had. it was a great interaction and i look forward to speaking with him again."
We responded:
"We’re honored by your positive feedback and 5-star review! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chris Looney State Farm Insurance Agent"
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Sexy Star

September 26, 2025

5  out of  5
rating by Sexy Star
"My experience w/Melvin was so wonderful. He's so knowledgeable....."
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that your experience with Melvin was wonderful and that his knowledge made a positive impact. We'll be sure to share your feedback with him! If you need any further assistance, please don't hesitate to reach out. -Chris Looney State Farm Insurance Agent"
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Sharon Owens

September 26, 2025

5  out of  5
rating by Sharon Owens
"Christine was very nice and she help me get a good price on auto and life insurance. Will highly recommend insurance with - Chris Looney state farm ..."
We responded:
"Thank you so much for your kind recommendation and 5-star review, Sharon! We're delighted to hear that Christine was able to help you secure a great price on your auto and life insurance. We appreciate your trust and look forward to continuing to serve you! -Chris Looney State Farm Insurance Agent"
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Andrea Glasgow

September 26, 2025

5  out of  5
rating by Andrea Glasgow
"Jerome was great! He explained everything to me very clearly, gave me advice and exactly what I needed."
We responded:
"Thank you for the 5-star review, Andrea! We're glad to hear that Jerome was able to explain everything clearly and provide the advice and support you needed. We appreciate your kind words and look forward to helping you again! -Chris Looney State Farm Insurance Agent"
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Gayatri Belhekar

September 9, 2025

5  out of  5
rating by Gayatri Belhekar
"Luke Baesler was great! He walked me through my options and gave me the best rate possible. Highly recommend :)"
We responded:
"Thank you for your wonderful feedback and 5-star review, Gayatri! We're delighted that Luke could assist you so effectively and help you find the best rate. Your recommendation means a lot to us! If you need anything else, don’t hesitate to reach out. -Chris Looney State Farm Insurance Agent"
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Willie McMillon Jr.

September 4, 2025

5  out of  5
rating by Willie McMillon Jr.
"Juan was awesome 💯"
We responded:
"Thank you for your great feedback and 5-star review, Willie! We're happy to hear that Juan provided awesome service. We appreciate your support and look forward to assisting you again! -Chris Looney State Farm Insurance Agent"
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Linda Lobb

August 27, 2025

5  out of  5
rating by Linda Lobb
"I am so blessed to have found Melvin!!! He’ is a class act that truly cares about his customers. You are not going to get the same level of service and attention with any other company."
We responded:
"Thank you so much for your wonderful 5-star review, Linda! We’re delighted to hear that Melvin provided you with exceptional service and genuine care. Your kind words mean a lot to us, and we’re grateful to have you as a valued customer! -Chris Looney State Farm Insurance Agent"
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Yuning Ye

August 25, 2025

5  out of  5
rating by Yuning Ye
"I had Melvin Owens as my agent. When it was time for my renewal with Allstate, I called State Farm for a quote, but I wasn’t satisfied with their offer, so I decided to stay with Allstate. A few months later, Melvin reached out to let me know about a new program that could lower my rate. This time, his quote came in lower than before, so I decided to switch my insurance. Melvin was extremely patient throughout the process. He took the time to explain the terms clearly, gave me helpful advice on the coverage I needed for my situation, and guided me without being pushy. If I were in his position, I might have moved on to other clients, but he remained both patient and genuine without ever being persistent."
We responded:
"Thank you so much for sharing your experience with Melvin and providing a 5-star review! We're glad to hear that he provided you with patient, clear, and genuine support throughout the process. It's wonderful that he was able to find a lower rate and that you felt comfortable and well-informed every step of the way. Your kind words mean a lot to us and to Melvin personally. If you ever need assistance in the future, please don’t hesitate to reach out! -Chris Looney State Farm Insurance Agent"
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Manuel De La Cruz

August 22, 2025

5  out of  5
rating by Manuel De La Cruz
"Awesome job, thank guys"
We responded:
"Thank you for taking the time to share your thoughts and providing a 5-star review, Manuel! We’re glad to know you’re satisfied with the service at our office. If you ever have any questions or need assistance, we’re here to help! -Chris Looney State Farm Insurance Agent"
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Nikki Noble

August 15, 2025

5  out of  5
rating by Nikki Noble
"Juan customer service was amazing! Very helpful explaining each policy in detail. I have already referred several friends and family. THANK YOU JUAN!!"
We responded:
"Thank you for your wonderful feedback, Nikki! We're delighted to hear that Juan provided exceptional service and made everything clear for you. We truly appreciate your referrals and your support. We'll be sure to share your kind words with Juan! -Chris Looney State Farm Insurance Agent"
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Bree Browning

August 11, 2025

5  out of  5
rating by Bree Browning
"I have been speaking with Ms. Taylor since 8/7/25. She has been beyond helpful, kind, and humble while working with me on multi policy quotes. Today I switched from good hands to good neighbors because the coverage is better and financial costs are better to meet my needs. Ms. Taylor represents your company with honesty and integrity. She speaks with a smile and concisely communicates. Please give this lady a raise she deserves it!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Chris Looney State Farm Insurance Agent"
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Jennie Nesspor

August 9, 2025

5  out of  5
rating by Jennie Nesspor
"I recently changed insurance carriers to State Farm. Ashton Gardner has been my main point of contact and has been great in walking me through the process and answering any questions I had."
We responded:
"Thank you for sharing your experience and providing a 5-star review, Jennie! We're glad to hear that Ashton provided excellent support throughout your transition to State Farm. It's great to know he was able to guide you through the process and answer all your questions. We appreciate your trust and look forward to serving your insurance needs! -Chris Looney State Farm Insurance Agent"
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Lisa Grayson

August 8, 2025

5  out of  5
rating by Lisa Grayson
"Melvin Lee Owens is an experienced professional insurance agent who is knowledgeable and helpful in getting the best polices for me and my family. I really appreciate him explaining information in detail and researching the best affordable prices."
We responded:
"Thank you so much for your kind words and providing a 5-star review, Lisa! We're thrilled to hear that Melvin provided you with knowledgeable and helpful service, and that he took the time to explain everything in detail while finding the best affordable policies for you and your family. We appreciate your trust and look forward to continuing to assist you with your insurance needs! -Chris Looney State Farm Insurance Agent"