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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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bethany wright

November 14, 2024

5  out of  5
rating by bethany wright
"Best insurance agent in town! So happy with their service, AND my rate!! Absolutely recommend to everyone I know! :D"
We responded:
"Thank you, Bethany! We're thrilled to hear about your positive experience. Your feedback means a lot to us! If there's anything else we can assist you with, just let us know! - Chris Looney State Farm Insurance Agent in Roswell"
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Andrew Swindell

November 14, 2024

5  out of  5
rating by Andrew Swindell
"Melvin was very helpful and made sure I got the best options available."
We responded:
"Thank you for the five-star review, Andrew! I am glad to hear Melvin was able to assist you and help you find good options for your insurance needs. Providing helpful and personalized service is our goal. We appreciate your feedback and look forward to serving you in the future! – Chris Looney"
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Everything Shar

November 11, 2024

5  out of  5
rating by Everything Shar
"Great person, nice to talk to , exceptional service ,and he will find the best deals to benefit you."
We responded:
"Thank you for your kind words! I am glad to hear that you enjoyed the experience and felt well taken care of. Providing exceptional service and finding good options for our customers is what we’re all about. We appreciate your feedback and look forward to helping you anytime! – Chris Looney State Farm Agent"
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Quanneysha Haynes

October 31, 2024

5  out of  5
rating by Quanneysha Haynes
"Melvin Was Great !! He Saved Me So Much Money . Great Customer Service & Made Sure I Understood Everything . Thank You Melvin !!"
We responded:
"Thank you for the wonderful feedback, Quanneysha! We’re thrilled to hear Melvin was able to provide great service and savings. We’ll be sure to pass along your kind words! - Chris Looney State Farm Insurance Agent"
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Wanda Revere

October 30, 2024

5  out of  5
rating by Wanda Revere
"Christine was very pleasant to talk to and explain very well in details. I appreciate her honesty very much. Thank you once again Christine it was a pleasure talking to you"
We responded:
"Thank you, Wanda! We're glad to hear that Christine provided you with such great service. Your appreciation means a lot to us, and we’re here to help anytime you need assistance! - Chris Looney State Farm Insurance Agent in Roswell"
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Norman Trawick

October 25, 2024

5  out of  5
rating by Norman Trawick
"I can't say enough about Melvin Owens. He really cares about his customers and will work tirelessly to make sure you are satisfied with your purchase. I am referring my friends and family to him!! Give him a call you will not be disappointed!!!"
We responded:
"Thank you for your wonderful review and recommendation, Norman! I love hearing that Melvin provided dedicated service and you felt cared for by him. We’re here to help—thanks for being part of our State Farm family! - Chris Looney State Farm Insurance Agent in Roswell"
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Michael Rademacher

October 7, 2024

5  out of  5
rating by Michael Rademacher
"Just completed changing the bulk of my insurance policies to State Farm. Christine Perteete who works for Chris Looney Agency did a fantastic job handling all the detail of this change. She is detailed oriented and extremely patient in explaining each policy and the differences and value of SF's policies from those of my former insurance providers. She definitely deserves the full five star rating and if there was a 6th star I would award her that level for sure. Great Job Christine. You are why I'm with State Farm!!"
We responded:
"Thank you for your kind words, Michael! We're so glad to hear that Christine provided outstanding service and made your transition to State Farm seamless. We'll be sure to pass along your compliments to Christine, and you let us know if there is anything else we can do for you! - Chris Looney State Farm Insurance Agent in Roswell 🌟"
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Vivian Gatheru

October 4, 2024

5  out of  5
rating by Vivian Gatheru
"Christine was amazing and really helped me out. Thank you for working with me!"
We responded:
"Thank you, Vivian! We're so happy to hear that Christine was able to assist you. We appreciate your kind words and are glad we could help. Let us know if there is anything else we can do for you! – Chris Looney State Farm Insurance Agent in Roswell"
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Mary Carroll

October 2, 2024

5  out of  5
rating by Mary Carroll
"I am glad to have Melvin Lee Owens as our agent! He was very responsive, respectful and overall top customer service with helping us step up and understanding our policy!"
We responded:
"Thank you for the five-star review, Mary! It's great to hear that Melvin provided you with an exceptional level of customer service, and was respectful and responsive! He genuinely cares about helping people understand their policies, as we all do here at Chris Looney State Farm. Never hesitate to reach out! – Chris Looney State Farm Agent"
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ARIZOGAMER

September 30, 2024

5  out of  5
rating by ARIZOGAMER
"Melvin Owens Is my go to now. I had an amazing experience working with Melvin Owens for my car insurance needs. He went above and beyond to ensure I got the best coverage at an affordable rate. Melvin was patient, thorough, and always available to answer my questions. His professionalism and dedication really stood out, and I couldn’t be happier with the service he provided. If you're looking for someone who genuinely cares and will take the time to help, I highly recommend Melvin Owens."
We responded:
"Thank you for sharing your experience! I am thrilled to hear that Melvin provided exceptional service and helped you find the right coverage. His dedication and professionalism shine, and we are lucky to have him on our team. We appreciate your recommendation and are here if you need anything in the future!- Chris Looney State Farm Insurance Agent in Roswell"
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Jaime Nesbit

September 27, 2024

5  out of  5
rating by Jaime Nesbit
"Christine was awesome! Guided me through the whole process."
We responded:
"Thank you so much, Jaime! 😊 We’re thrilled to hear that Christine was able to guide you through the process and provide such great support. We're always here to help! – Chris Looney State Farm Insurance agent in Roswell"
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kizia meneses

September 25, 2024

5  out of  5
rating by kizia meneses
"Excellent!"
We responded:
"Thank you, Kizia! 🌟 We're thrilled to hear you had an excellent experience with us! If there's anything else we can assist you with, feel free to reach out anytime! - Chris Looney State Farm Insurance Agent 😊"
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Brandon Hurst

September 22, 2024

5  out of  5
rating by Brandon Hurst
"Chris was very helpful. I can’t confidently say I knew anything about what exactly my policy does for me before, but with Chris’s help I have a full understanding what I’m paying for and how I’m protected."
We responded:
"Thank you for the wonderful feedback, Brandon! We're thrilled that we were able to clearly explain your policy and help you feel confident about your coverage. We're always here to answer any questions you have! – Chris Looney State Farm Insurance Agent in Roswell"
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Jeremy Watts

September 19, 2024

5  out of  5
rating by Jeremy Watts
"Great Company with amazing coverage. StateFarm surely has you back!"
We responded:
"Thank you, Jeremy! I'm so glad to hear you're enjoying the coverage and support from our team! Your trust means the world to us, please let us know if there is anything else we can do for you. – Chris Looney State Farm Insurance Agent in Roswell 💼👍"
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Mike Dammes

September 13, 2024

5  out of  5
rating by Mike Dammes
"Easy to deal with and explained everything in layman’s terms"
We responded:
"Thank you, Mike! 😊 We're glad to hear that you had a smooth experience and found our explanations clear and straightforward. We're always here to help whenever you need us! - Chris Looney State Farm Insurance Agent"
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Teisha Cooper

September 13, 2024

5  out of  5
rating by Teisha Cooper
"Christine Perteete, is a straight forward and honest insurance salesman. He is easy to understand and great at his job. Which is to secure you great coverage at the best price. I highly recommend calling him and getting a quote on rates, if you have been caught up in the constant increase in car insurance rates in Atlanta, GA and its surrounding areas."
We responded:
"Thank you for the great feedback, Teisha! We're so glad to hear that Christine provided straightforward, honest service. Helping our customers find the right coverage is always our goal. We'll be sure to pass along your kind words! If you ever need anything else, don't hesitate to reach out. – Chris Looney State Farm Agent in Roswell"
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Santosh Lamichhane

September 11, 2024

5  out of  5
rating by Santosh Lamichhane
"Ashton Gardner is the best. He was very helpful while getting the Auto Insurance Policy."
We responded:
"Thank you, Santosh! We're glad Ashton was able to assist you with your auto insurance policy. We appreciate your feedback and are always here to help! - Chris Looney State Farm Insurance Agent"
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Joyce

September 10, 2024

5  out of  5
rating by Joyce
"Customer service was awesome! Christine was very professional and compassionate about making sure I was getting the right plan. I spoke with other agents at the office and they provided the the same quality service. 5 star!!😊"
We responded:
"Thank you, Joyce, for your kind review! I love hearing how Christine and the rest of our team provided you with professional and compassionate service. We take pride in making sure our customers feel supported and are matched with the right plan for their needs. If you ever need anything else, don’t hesitate to reach out! - Chris Looney State Farm Insurance Agent"
Profile photo of Alejandro Flores (Flovial)

Alejandro Flores (Flovial)

August 31, 2024

5  out of  5
rating by Alejandro Flores (Flovial)
"Christine made me feel comfortable from the start, she is very precise about her delivery. Thank you Christine!"
We responded:
"Alejandro, thank you for your kind words! We’re thrilled to hear that Christine made you feel comfortable and delivered precisely. We appreciate your feedback and are glad you had a positive experience! - Chris Looney State Farm Insurance Agent in Roswell, GA"
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karen theus

August 27, 2024

5  out of  5
rating by karen theus
"I have so much to say about this experience and just don't know where to start. First of all ... They have real agents. People with grace, etiquette and understanding. I was blessed to meet Melvin Lee Owens this morning. I didn't really want to talk after the experience I had with State farm. Being left uninsured without knowledge is no joke frightening. Being in an accident and looking for your insurance company to support you, only to be told you are your own agent and for you to take pictures and upload on to a website.. hummmm...can make you really reevaluate what support means to alot of these businesses. I got real support from Mr.Owens! He is extremely knowledgeable, his willingness, active listening and ability to validate, made me feel utterly supported! It's amazing these days to find a company that will make you feel heard and seen!"
We responded:
"Thank you, Karen, for sharing your experience. I am sorry to hear about the challenges you faced initially, but I am so glad that Melvin was able to turn things around for you. It’s wonderful to hear that Melvin provided the real support, understanding, and validation you needed during a difficult time. Thank you for giving us the opportunity to make things right! - Chris Looney State Farm Insurance Agent in Roswell, GA"
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Sherry Sims

August 22, 2024

5  out of  5
rating by Sherry Sims
"Love Chris's staff...Christine is so easy to work with. Thanks so much! The Sims Family"
We responded:
"Thank you, Sherry, for your kind review! I am happy to hear that you’ve had such a positive experience working with Christine. She makes insurance a breeze, and I am so glad you enjoyed her service. We appreciate your support and look forward to continuing to serve you! - Chris Looney State Farm Insurance Agent in Roswell GA"
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Shannon

August 15, 2024

5  out of  5
rating by Shannon
"This has been the best experience I’ve had with an insurance company. I had to switch providers and ended up going with Chris Looney for StateFarm. He went over all of my options and even scheduled a call to go over all of the specifics of coverages. The customer service is unmatched which is rare these days."
We responded:
"Thank you, Shannon, for sharing your experience! I am pleased to hear that I was able to guide you through the process and provide the level of service that made your transition to State Farm positive. Exceptional customer service is something we take great pride in. Never hesitate to reach out! – Chris Looney State Farm Insurance Agent in Roswell"
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Penny King

August 13, 2024

5  out of  5
rating by Penny King
"Christine Perteete is amazing and got me just what I needed at the best price."
We responded:
"Thank you for your kind review, Penny! I am delighted to hear that Christine was able to get you exactly what you needed. I am proud to have her on our team, and your satisfaction is our top priority. Never hesitate to reach out! – Chris Looney State Farm Agent"
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Alecia Taylor

July 26, 2024

5  out of  5
rating by Alecia Taylor
"I recently had the pleasure of working with Account Agent Melvin Owens, at State Farm, and I couldn't be more satisfied with the experience. From the moment we connected, Melvin showed exceptional level of professionalism, knowledge, and genuine care for my needs. Navigating the complexities of car insurance can be exhausting, but Melvin made the process extremely smooth and straightforward. He took the time to thoroughly understand my specific requirements, patiently answered all my questions, and provided clear, concise explanations of the different coverage options available. His expertise and attention to detail ensured that I got the best possible policy tailored to my needs and budget. Big thanks to Melvin Owens at Chris Looney - State Farm Insurance Agency! I highly recommend Melvin to anyone seeking reliable, personalized, and top-notch insurance services."
We responded:
"Thank you for the five-star review, Alecia! It's great to hear that Melvin provided you with an exceptional level of professionalism, knowledge, and genuine care for your insurance needs. It's nice to know that he made the auto insurance process seamless for you. Never hesitate to reach out! – Chris Looney State Farm Agent"
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Joshua D'Agostino

July 23, 2024

5  out of  5
rating by Joshua D'Agostino
"Melvin was extremely helpful throughout the entire process, and very personable!"
We responded:
"Thank you for your kind review, Joshua! I am thrilled to hear that Melvin was extremely helpful and personable throughout the entire insurance process. If you have any further questions or need assistance, please don't hesitate to reach out! - Chris Looney State Farm Insurance Agent"